Privacy Policy

Last updated: November 12, 2025

1. Introduction

Protecting your data is important to us. This Privacy Policy describes how Income Vista Hall (“we”, “us”, “our”) processes personal data in accordance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and – where applicable – the EU General Data Protection Regulation (GDPR).

2. Data We Collect

  • Name and contact details (email, phone)
  • Messages and form submissions
  • Technical usage data such as IP, browser type, and time zone
  • Preferences for services or consultation requests

3. How We Use the Data

We process personal data to:

  • Respond to inquiries and service requests
  • Enable communication and scheduling
  • Maintain website functionality and performance
  • Comply with applicable legal and regulatory obligations

4. Data Sharing

We do not sell or rent personal data. Data may only be shared with trusted technical service providers (e.g., hosting, email, or analytics platforms) who act under confidentiality agreements and appropriate data protection safeguards.

5. Your Rights

  • Request access to your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to processing for specific purposes
  • Request data portability (where applicable)

6. Data Retention

  • Contact inquiries: up to 12 months
  • Consultation records: according to statutory retention rules
  • Cookies and usage data: up to 12 months

7. Cookies & Tracking

We use cookies to improve website usability. Details can be found in our Cookie Policy.

8. International Data Transfers

Data is primarily stored in Canada. For international transfers, we rely on recognized legal frameworks such as Standard Contractual Clauses or comparable data protection agreements.

9. Contact & Complaints

For questions about this policy, contact us at info@incomevistahall.com. You may also reach out to the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights have been violated.

10. Updates

We may revise this policy periodically. The “Last updated” date indicates the most recent version. By continuing to use our website, you agree to any changes.

GDPR Compliance

Compliance Notice

1. Our Commitment

Income Vista Hall complies with the Canadian PIPEDA and – where applicable – the EU GDPR. We ensure that personal data is processed lawfully, fairly, and transparently.

2. Scope

  • Website:incomevistahall.com
  • Contact and inquiry forms
  • Email communication with clients or visitors

3. Legal Bases

  • Consent – for forms and optional cookies
  • Contract – for consultation and service coordination
  • Legal obligation – for document retention where required
  • Legitimate interest – for security, analytics, and website optimization

4. Your Rights

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to processing for specific purposes
  • Request data portability (where technically feasible)

5. Data Transfers

Data is stored primarily in Canada. For transfers to other countries, we use Standard Contractual Clauses or comparable legal safeguards.

6. Retention Periods

  • Inquiries and documents: 12 months
  • Cookies and analytics data: up to 12 months

7. Contact

To exercise your rights, please contact us at info@incomevistahall.com.

8. Updates

These compliance notes may be updated periodically. Please check the “Last updated” date for the most recent version.